Diagnostics

This topic is ONLY relevant to security gateways. It is NOT relevant to managed switches.

Overview

The Diagnostics section allows you to issue commands to the selected Mako device in order to view and evaluate its current status.  If you only have one Mako device, then that Mako will be selected automatically. Otherwise, you must first select which Mako device you would like to view.

You can select a Mako device by the following methods:

  • Visit the Sites section using the left navigation menu.  See the Sites documentation for details.
  • Visit the Mako Devices section using the left navigation menu.  See the Mako Devices documentation for details.
  • Use the Site Summary, History, or Search panel in the header. See the Home documentation for details.


Figure 1.  Example Left navigation Menu with Mako Device Selected

With a specific Mako device selected, the Diagnostics item should appear in the left navigation menu (Fig. 1),  which will allow you to access the Diagnostics section.

Commands


Figure 2.  Example Diagnostics Page

The following diagnostic commands are available on the Diagnostics page (Fig. 2).  Some commands are only available for certain Mako models.

ARP Table Listing

Displays ARP table entries.  More…

Cellular Information

Information on the cellular card including IMEI/MEID.  More…

Configuration Virtual Update

Performs a virtual configuration.mak update.  More…

Connections Flush

Flushes all connections from the NAT connection tracking table.  More…

Content Filter Connection Pool

Displays connection pool information for the content filter system.  More…

Content Filter Logs

Displays recent web requests and if they were allowed or denied.  More…

Content Filter Restart

Issues a restart to the content filter system.  More…

Current Connections

Displays all connections going through the Mako.  More…

DHCP Flush

Expire and remove all dynamic leases.  More…

DHCP Listing

Displays a listing of all DHCP entries.  More…

Failover Status

Displays the state of the Failover service.  More…

Firewall Refresh

Refreshes the firewall rules from server.  More…

Firmware Check

Forces the Mako to check for new updates.  More…

Hotspot Clients

Lists client devices connected to the hotspot.  More…

Hotspot Restart

Restart the Hotspot service.  More…

IDS Restart

Restarts the IDS service.  More…

IDS Rules Update

Checks for new IDS rules.  More…

IDS Status

Displays IDS service status.  More…

Interface List

Lists all the active interfaces on the Mako.  More…

Interface Ping

Pings host.  More…

IPsec Restart

Drops and recreates all IPsec VPN tunnels.  More…

IPsec Setup

Displays IPsec VPN tunnels and status.  More…

IPsec Tunnel Diagnostic Logs

Displays IPsec VPN tunnel configuration and logs.  More…

MakoScope

Displays what is currently on the MakoScope.  More…

OpenVPN Restart

Restarts the OpenVPN Service.  More…

OpenVPN Status

Displays the OpenVPN Service status.  More…

Packet Capture

Performs a packet capture.  More…

QoS Status

Shows the QoS status.  More…

Remote Reboot

Reboots the Mako.  More…

Reset PPP

Resets PPP.  More…

Routing table

Lists the routing table.  More…

Status Refresh

Refreshes status.  More…

Stored Syslogs

Displays all syslog entries not yet available on the website.  More…

TCP Port Test

Performs a TCP 3-way handshake to test if a TCP port is reachable.  More…

Traceroute

Traces the path of packets.  More…

VLAN List

Lists the VLANs on this device.  More…

VLAN Status

The status of the VLANs on this device.  More…

VPN Cloud Connections

Display VPN Cloud connections and status.  More…

VPN Cloud Restart

Drops and recreates all VPN Cloud connections.  More…

VPN Cloud Routing Table

Display networks discovered over the VPN Cloud.  More…

VPN Cloud Setup

Display an overview of the VPN Cloud setup.  More…

VPN Cloud Statistics Reset

Resets packet statistics for all VPN Cloud connections.  More…

WAN Health

Displays WAN heath test results.  More…

WLAN AP Basic Scan

Scans for and displays nearby wireless access points.  More…

WLAN AP Detailed Scan

Scans for and displays detailed information about nearby wireless access points.  More…

WLAN Connections

Displays clients connected to the wireless network.  More…

WLAN System Status

Shows the status of the APs hosted by the CPE, including what channel they are using.  More…

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