Overview
You must complete the user registration process to access the Mako Central Management System (CMS) for the first time.
The Mako CMS offers a variety of user account security options that impact the user registration process.
Single Sign-On
Single Sign-On (SSO) allows certain users to access the Mako CMS using an existing third-party account created for another system via an SSO identity provider (IdP). Your company determines which providers, such as Microsoft or Okta, are available to you, if any.
For Mako CMS accounts without SSO, your account credentials are managed via the Mako CMS. For Mako CMS accounts with SSO, your account credentials are managed via the SSO identity provider.
Multi-Factor Authentication
Multi-Factor Authentication (MFA) adds an extra layer of security to your account by requesting a new access code each time you log in. MFA is recommended for any user, but it is required for those maintaining PCI DSS compliance.
Companies that require PCI DSS compliance must enforce MFA for all users. For Mako CMS accounts without SSO, MFA is managed via the Mako CMS. For Mako CMS accounts with SSO, MFA is managed via the SSO identity provider.
New User Registration Email
Figure 1. Example New User Registration Email
You will receive a New User Registration email (Fig. 1) after your Mako CMS user account has been created by your reseller. Follow the instructions in the email to complete the user registration process.
The user registration process must be completed within 24 hours of receiving the New User Registration email.
Step 1: Activate Account
Activation Form
Figure 2. Example Activation Form
Click the link in the New User Registration email to go to the Activation form (Fig. 2) for new users of the Mako CMS.
Username
Enter your username as it appears in the New User Registration email.
Enter your email address as it appears in the New User Registration email.
Activation Code
Enter your activation code as it appears in the New User Registration email.
Resend Activation Code Link
If you need a new activation code, click the “Resend Activation Code” link.
End-User License Agreement
To agree to the End-User License Agreement (EULA), check the “I agree to the EULA” box.
EULA Link
Click the “EULA” link to read the EULA.
You must agree to the EULA to access the Mako CMS.
Continue Button
Click the “Continue” button to go to the next step.
Step 2: Choose Authentication Method
Authentication Method Form
Figure 3. Example Authentication Method Form
If your company has made more than one authentication method available, you may see the Authentication Method form (Fig. 3). Not all methods are available to all users. Your company may have made SSO unavailable, required, or optional.
Why don’t I see this form?
- If SSO is unavailable, you will skip Step 2 and go directly to Step 3, Option A.
- If SSO is required and there is only one IdP available, you will skip Step 2 and go directly to Step 3, Option B.
Choose a Method To Log In
Either choose an IdP to create an account with SSO (see Step 3, Option B) or choose “Don’t Use an SSO Provider” to create an account without SSO (see Step 3, Option A).
Why don’t I see the option I want?
- If SSO is required and there are multiple providers, you must choose an identity provider.
- If SSO is optional, you may choose either an identity provider or no provider.
Continue Button
Click the “Continue” button to go to the next step.
Step 3: Set Credentials
Option A: Without SSO
Figure 4. Example New Password Form
If you are creating an account without SSO, you will see the New Password form (Fig. 4).
Password / Retype Password
Enter and confirm a password that meets the password requirements shown in the form.
Continue Button
Click the “Continue” button to go to the next step.
Multi-Factor Authentication
Figure 5. Example Multi-Factor Authentication Page
You will be redirected to the Multi-Factor Authentication page (Fig. 5).
MFA is required for certain users and recommended for all users.
MFA Required
If MFA is required for your account, continue the registration process by following the instructions on the Multi-Factor Authentication page to set up MFA. Once you have set up MFA, the registration process will be complete.
MFA Not Required
If MFA is not required for your account, the registration process is complete and you can leave the Multi-Factor Authentication page without setting up MFA. You are encouraged to return here later to set up MFA.
Option B: With SSO
Figure 6. Example SSO Identity Provider Web Site (Microsoft)
If you are creating an account with SSO, you will be redirected to your IdP’s web site.
For detailed information regarding your specific SSO identity provider, your account with them, and your use of their products and services, please refer to the identity provider’s documentation and support. Mako Support can assist you with this, but the identity provider should have the most up-to-date information.
SSO Authentication
Complete your IdP’s login process by choosing the appropriate account, entering valid credentials, and following any login instructions from the IdP.
Success
After successfully authenticating with your IdP, you will be redirected to the Mako CMS Home page.
Errors
Figure 7. Example SSO Error Message
If the SSO authentication process does not complete successfully, you may be redirected to the Mako CMS with one of several SSO error messages displayed (Fig. 7). This may be due to choosing the wrong account, session timeout, or other issues. Try logging in again. If the issues persist, contact Mako Support.