My Customers’ Sites


Figure 1.  Example My Customers’ Sites Page

The My Customers’ Sites page (Fig. 1) displays a list of all Sites associated with your customers’ companies.

Filters

Company (Reseller Selection)

Use the Company field to filter the list by a specific company.

Customer (Show Sites For)

Use the Customer field to filter the list by the following customer options:  “Company sites only” (no customers), “All Customer Sites,” or a specific Customer.

Health

Use the Health field to filter the list by the following health options:  “All,” “Good,” “Warning,” or “Critical.”

The Health bar shown in the list provides a visual indicator of the overall health of a Site, with the length and color ranging from long and green when healthy to short and red when unhealthy.  Hover over or tap the Health bar to see a summary of any health issues, including number of offline Mako devices, number of down VPN tunnels, WAN quality, and WAN failover status.

Columns

  • Site (Company Name, Site Name)
  • Security Gateway [Health]
  • Access Point [Health]
  • Managed Switch [Health]
  • VPN [Health]
  • Mako Devices [Count]
  • [Data] Usage
  • [Overall] Health

Actions

Select a Site

You can select a Site to manage by clicking the gear icon button for that Site.  This will redirect you to the Home page for the Site.

Was this post helpful?
Please let us know if this helped you find answers.
Yes
No